| Certifications/Approvals
Meggitt Safety Systems' facility has received Production,
PMA, and Repair Station approval from the Federal Aviation
Agency (FAA), EASA Repair Station approval, and is ISO 9001
and AS9100 certified. Meggitt's industrial products, when
applicable, are Underwriters Laboratories (UL) and/or Factory
Mutual approved. Meggitt’s fire/overheat detectors,
when applicable, are TSOc11d and/or TSOc11e qualified.
Upon receipt of a written request, FAA 8130-3 Airworthiness
Tags if available will be provided at time of shipment. Please
include the Airworthiness Tag requirements on each purchase
order or send a separate letter requesting 8130-3 tags whenever
applicable. Note: FAA requirements prohibit the issuance of
tags without units being available for inspection by the Meggitt-designated
FAA representative inspector.
Response Times (During normal business hours)
| Communication via |
Response Time |
| Telephone |
4 hours |
| Fax |
24 hours |
| Letter |
10 Working Days |
| Email/Online Order |
24 hours |
Shipment Priorities
In accordance with the World Airline Supplier's Guide, Meggitt
has established the following shipment priorities:
| Priority |
Situation |
Shipment Time |
| 1 AOG |
Aircraft on Ground |
4 hours |
| 2 Critical |
Imminent AOG Work Stoppage |
24 hours |
| 3 Expedite |
Less than normal lead-time |
7 Working Days |
| 4 Routine |
Shelf stock items |
15 Working Days |
AOG Contact Information
MSSI Non A380 AOG
Telephone: (805) 584-4100 (follow voice prompt
after hours)
MSSI A380 AOG
A380 Asia Market Singapore Telephone: +65
8188 5096
A380 European Market United Kingdom Telephone:
+44(0)7970 432273
A380 Americas Market Simi Valley CA USA Telephone:
(805) 584-4100
AOG orders are for aircraft that are grounded because of
an unscheduled maintenance action where a part is not readily
available.
Information Needed
We cannot process your AOG request without the following information
at the time of order placement:
Company Name
Buyer Name and email address
Phone and FAX numbers
Billing and Shipping addresses
Aircraft Tail Number (Required for AOG orders)
Part Number
PO Number (PO to be emailed to AOG operator)
Preferred Carrier (Please be aware that a special courier
service will be required for orders shipping after 5pm pacific
time weekdays and weekends)
*** Please note: For those customers whose accounts require
payment in advance/credit card or those that do not currently
have an account with Meggitt Safety Systems can only place
AOG orders during normal business hours.
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